PCL E-PORTFOLIO PART 2: DECISION MAKING
Introduction and Problem Identification: Management Mini case #1 Jane is a newly appointed Payroll Department head at R&S Electronics Service company. Eddie, the General Manager, informed Jane about the strict confidentiality rules regarding employee salaries. Jane was even told that the previous head was fired because of the same reason. Brad is the owner of this company and assured Jane to reach out to him regarding any questions or concerns. Three months later, Jane starts to have doubts about the large difference between Greg's commissions and those of the other technicians. She hears Brad complimenting Greg on his performance and observes that Brad, Eddie, and Greg get lunch together constantly. Eddie gives Greg a separate stack of high-commission work tickets, telling Jane to keep it confidential and threatening to fire her if she tells anyone. This is when things start to get concerning. The root of the problem is the possible special treatment that Greg—who is t...